Tell Me Your Email Horror Stories
March 28, 2007 by Michelle Waters
I once last a potential client because his emails to me kept bouncing back to him. My email addressed worked properly for many other people (and still does). But for whatever reason, his emails would not go through to it. So, he emailed me at another address of mine, to tell me that he no longer wished to do business with my company since I obviously didn’t want to do business with him.
Ummm….OK.
Can I have a show of hands — How many of you can identify with this situation? You’ve sent emails out that have gotten lost and customers complain that you are ignoring them.
Or a customer sends you email that never arrives — and then you have to run double time to catch up on a situation and smooth things over.
Do you have stories of email escapades with a Murphy’s Law twist?
I’d love to hear them!
(And whoever has the best story — I’ll interview you, or at least tell your story — in an episode of my new podcast, Product Seller’s Talk Radio.
So, stay tuned — and tell me your stories!
Just today (!!) someone called me on the phone and asked if some extra trees for tomorrow’s shipment to them were all dug and ready. What trees? LOL! They *said* they’d emailed me the order. I scoured through all my emails, went to the server and looked for anything that might have gotten lodged there but not gone through…went to the nursery office to look at any email that might have mistakenly downloaded to that hard drive and not left a copy on the server for me to grab.
Nothing. Nada. No email. *sigh*
We did get the trees dug in time, though! Thank goodness for that extra hour of daylight, I guess.