Temporary Paypal Errors On October 2

Some Watersweb clients have reported errors with Paypal today, including receiving notices that an order has been cancelled, while placing an order.

In other instances, Paypal members have not been able to login to their Paypal accounts when attempting to pay for an order, or have been given a temporary error message while attempting to place orders.

This is a problem on Paypal’s end, and nothing that we can take care of within the Mals Cart or Shop Kit Plus.

I recommend that you place a notice on your site telling your customers that if they receive an error or can’t login to their Paypal accounts while ordering, they should wait several minutes, login to Paypal to make sure they order didn’t go through, and then try again. Or try another payment method, if available.

If you’d like to discuss the Paypal issues as they affect your Shop Kit Plus site, please stop by the support forums.